Thursday, April 22, 2010

How to Disarm an Angry Person (Ed Welch) "It is the most difficult of maneuvers. There are no guarantees of success. And the stakes are high. But we have no choice: we must learn how to do it. How do you disarm an angry person? The angry person could be a child, parent, spouse, friend, neighbor or counselee. And, of course, we could use a little disarming ourselves sometimes..."

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